DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MS.2007.101
We must care about getting software features right, even when we think the customer is wrong. By asking for examples up front, we can shine a spotlight on misunderstandings before they have a chance to do much damage.
Index Terms:
example, customer, user, test, specification, communication, misunderstanding, collaboration
Citation:
J.B. Rainsberger, "Ask for Examples," IEEE Software, vol. 24, no. 4, pp. 22-23, July/Aug. 2007, doi:10.1109/MS.2007.101 Usage of this product signifies your acceptance of the Terms of Use. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||