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Using Positive Reinforcement as a Quality Tool
March/April 2005 (vol. 22 no. 2)
pp. 62-63
ASCII Text
x 
 
Barbara Hirsh, "Using Positive Reinforcement as a Quality Tool," IEEE Software, vol. 22, no. 2, pp. 62-63, March/April, 2005.
 
 
BibTex
x
 
@article{ 10.1109/MS.2005.50,
author = {Barbara Hirsh},
title = {Using Positive Reinforcement as a Quality Tool},
journal ={IEEE Software},
volume = {22},
number = {2},
issn = {0740-7459},
year = {2005},
pages = {62-63},
doi = {http://doi.ieeecomputersociety.org/10.1109/MS.2005.50},
publisher = {IEEE Computer Society},
address = {Los Alamitos, CA, USA},
}
 
 
RefWorks Procite/RefMan/Endnote
x 
 
TY - MGZN
JO - IEEE Software
TI - Using Positive Reinforcement as a Quality Tool
IS - 2
SN - 0740-7459
SP62
EP63
EPD - 62-63
A1 - Barbara Hirsh,
PY - 2005
KW - Quality Process Management
KW - QPM
KW - Software Quality Management
KW - SQM
KW - compliance
VL - 22
JA - IEEE Software
ER -
 
Barbara Hirsh, Motorola
Many quality practitioners rely on auditing to verify compliance of process changes. However, when my division used a positive reinforcement approach to verify compliance, we saw deeper institutionalization of the desired organizational change.
Index Terms:
Quality Process Management, QPM, Software Quality Management, SQM, compliance
Citation:
Barbara Hirsh, "Using Positive Reinforcement as a Quality Tool," IEEE Software, vol. 22, no. 2, pp. 62-63, Mar./Apr. 2005, doi:10.1109/MS.2005.50
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