Using Positive Reinforcement as a Quality Tool

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March/April 2005 (vol. 22 no. 2)

pp. 62-63

	ASCII Text	x
	Barbara Hirsh, "Using Positive Reinforcement as a Quality Tool," IEEE Software, vol. 22, no. 2, pp. 62-63, March/April, 2005.

	BibTex	x
	@article{ 10.1109/MS.2005.50, author = {Barbara Hirsh}, title = {Using Positive Reinforcement as a Quality Tool}, journal ={IEEE Software}, volume = {22}, number = {2}, issn = {0740-7459}, year = {2005}, pages = {62-63}, doi = {http://doi.ieeecomputersociety.org/10.1109/MS.2005.50}, publisher = {IEEE Computer Society}, address = {Los Alamitos, CA, USA}, }

	RefWorks Procite/RefMan/Endnote	x
	TY - MGZN JO - IEEE Software TI - Using Positive Reinforcement as a Quality Tool IS - 2 SN - 0740-7459 SP62 EP63 EPD - 62-63 A1 - Barbara Hirsh, PY - 2005 KW - Quality Process Management KW - QPM KW - Software Quality Management KW - SQM KW - compliance VL - 22 JA - IEEE Software ER -

Barbara Hirsh, Motorola

DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MS.2005.50

Many quality practitioners rely on auditing to verify compliance of process changes. However, when my division used a positive reinforcement approach to verify compliance, we saw deeper institutionalization of the desired organizational change.

Index Terms:

Quality Process Management, QPM, Software Quality Management, SQM, compliance

Citation:

Barbara Hirsh, "Using Positive Reinforcement as a Quality Tool," IEEE Software, vol. 22, no. 2, pp. 62-63, Mar./Apr. 2005, doi:10.1109/MS.2005.50

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