loading...
 This Article 
   
 Share 
   
 Bibliographic References 
   
 Add to: 
 
Digg
Furl
Spurl
Blink
Simpy
Google
Del.icio.us
Y!MyWeb
 
 Search 
   
Balanced Scorecard: Evening the Odds of Successful BPR
November/December 2005 (vol. 7 no. 6)
pp. 24-30
ASCII Text
x 
 
Yujong Hwang, Robert A. Leitch, "Balanced Scorecard: Evening the Odds of Successful BPR," IT Professional, vol. 7, no. 6, pp. 24-30, November/December, 2005.
 
 
BibTex
x
 
@article{ 10.1109/MITP.2005.141,
author = {Yujong Hwang and Robert A. Leitch},
title = {Balanced Scorecard: Evening the Odds of Successful BPR},
journal ={IT Professional},
volume = {7},
number = {6},
issn = {1520-9202},
year = {2005},
pages = {24-30},
doi = {http://doi.ieeecomputersociety.org/10.1109/MITP.2005.141},
publisher = {IEEE Computer Society},
address = {Los Alamitos, CA, USA},
}
 
 
RefWorks Procite/RefMan/Endnote
x 
 
TY - MGZN
JO - IT Professional
TI - Balanced Scorecard: Evening the Odds of Successful BPR
IS - 6
SN - 1520-9202
SP24
EP30
EPD - 24-30
A1 - Yujong Hwang,
A1 - Robert A. Leitch,
PY - 2005
KW - balanced scorecard (BSC)
KW - information system (IS)
KW - business process reengineering (BPR)
KW - organizational culture
KW - enterprise resource planning (ERP)
KW - quantitative control
KW - qualitative control
KW - economic value added (EVA)
KW - managing complexity
KW - customer relationship management (CRM)
KW - performance drivers
KW - critical value-creating activities
KW - organizational control
KW - programmable tasks
KW - future readiness
KW - clan control
VL - 7
JA - IT Professional
ER -
 
Yujong Hwang, DePaul University
Robert A. Leitch, University of South Carolina
Researchers have long addressed how to control, measure, and evaluate business process reengineering (BPR), but many so-called solutions continue to focus almost exclusively on the technical aspects of change. Integrating BPR and a balanced scorecard (BSC) to control, measure, and evaluate BPR can link performance evaluation to strategic objectives. As such, BSC is becoming the foundation for a strategy that will accomplish an organization's objectives.
Index Terms:
balanced scorecard (BSC), information system (IS), business process reengineering (BPR), organizational culture, enterprise resource planning (ERP), quantitative control, qualitative control, economic value added (EVA), managing complexity, customer relationship management (CRM), performance drivers, critical value-creating activities, organizational control, programmable tasks, future readiness, clan control
Citation:
Yujong Hwang, Robert A. Leitch, "Balanced Scorecard: Evening the Odds of Successful BPR," IT Professional, vol. 7, no. 6, pp. 24-30, Nov./Dec. 2005, doi:10.1109/MITP.2005.141
Usage of this product signifies your acceptance of the Terms of Use.