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Service Management: Driving the Future of IT
May 2007 (vol. 40 no. 5)
pp. 98-100
ASCII Text
x 
 
Ben Clacy, Brian Jennings, "Service Management: Driving the Future of IT," Computer, vol. 40, no. 5, pp. 98-100, May, 2007.
 
 
BibTex
x
 
@article{ 10.1109/MC.2007.183,
author = {Ben Clacy and Brian Jennings},
title = {Service Management: Driving the Future of IT},
journal ={Computer},
volume = {40},
number = {5},
issn = {0018-9162},
year = {2007},
pages = {98-100},
doi = {http://doi.ieeecomputersociety.org/10.1109/MC.2007.183},
publisher = {IEEE Computer Society},
address = {Los Alamitos, CA, USA},
}
 
 
RefWorks Procite/RefMan/Endnote
x 
 
TY - MGZN
JO - Computer
TI - Service Management: Driving the Future of IT
IS - 5
SN - 0018-9162
SP98
EP100
EPD - 98-100
A1 - Ben Clacy,
A1 - Brian Jennings,
PY - 2007
KW - IT service management
KW - IT systems perspectives
KW - itSMF
VL - 40
JA - Computer
ER -
 
Ben Clacy, IT Service Management Forum
Brian Jennings, IT Service Management Forum
Global information technology service management adoption has grown exponentially under the aegis of the IT Service Management Forum.
Index Terms:
IT service management, IT systems perspectives, itSMF
Citation:
Ben Clacy, Brian Jennings, "Service Management: Driving the Future of IT," Computer, vol. 40, no. 5, pp. 98-100, May 2007, doi:10.1109/MC.2007.183
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