1996 Information Systems Conference of New Zealand (ISCNZ '96)
Outsourcing IT advice: a success prediction model
Palmerston North, NEW ZEALAND
October 30-October 31
ISBN: 0-8186-7710-4
The paper presents an economical prediction model of client success when outsourcing IT advice. Through case studies and statistical evaluation of empirical survey data, the paper identifies those criteria that have broad predictive value as well as those criteria whose predictive value is contingent upon the client's rationale for seeking outside assistance. Client and consultant views on the importance of 10 reasons for outsourcing IT expertise (e.g. objectivity, lack of appropriate skills in-house, company politics) and 15 consultant selection criteria (e.g. price, prior experience, profile, proposal, personalities) are also compared and disparities interpreted.
Index Terms:
outsourcing; IT advice outsourcing; success prediction model; economical prediction model; client success; statistical evaluation; empirical survey data; predictive value; outside assistance; consultant views; IT expertise; company politics; consultant selection criteria; prior experience; price
Citation:
G.G. Gable, "Outsourcing IT advice: a success prediction model," iscnz, pp.143, 1996 Information Systems Conference of New Zealand (ISCNZ '96), 1996