The Impact of Wireless Field Force Automation on New Zealand Trade Services Organizations

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International Conference on Mobile Business (ICMB'05)

Sydney, Australia

July 11-July 13

ISBN: 0-7695-2367-6

	ASCII Text	x
	Douglas Innes, Stuart J. Barnes, Eusebio Scornavacca, "The Impact of Wireless Field Force Automation on New Zealand Trade Services Organizations," Mobile Business, International Conference on, pp. 49-55, International Conference on Mobile Business (ICMB'05), 2005.

	BibTex	x
	@article{ 10.1109/ICMB.2005.102, author = {Douglas Innes and Stuart J. Barnes and Eusebio Scornavacca}, title = {The Impact of Wireless Field Force Automation on New Zealand Trade Services Organizations}, journal ={Mobile Business, International Conference on}, volume = {0}, year = {2005}, isbn = {0-7695-2367-6}, pages = {49-55}, doi = {http://doi.ieeecomputersociety.org/10.1109/ICMB.2005.102}, publisher = {IEEE Computer Society}, address = {Los Alamitos, CA, USA}, }

	RefWorks Procite/RefMan/Endnote	x
	TY - CONF JO - Mobile Business, International Conference on TI - The Impact of Wireless Field Force Automation on New Zealand Trade Services Organizations SN - 0-7695-2367-6 SP49 EP55 A1 - Douglas Innes, A1 - Stuart J. Barnes, A1 - Eusebio Scornavacca, PY - 2005 KW - null VL - 0 JA - Mobile Business, International Conference on ER -

Douglas Innes, University of Wellington

Stuart J. Barnes, University of East Anglia

Eusebio Scornavacca, University of Wellington

DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/ICMB.2005.102

Wireless and mobile technologies are changing the way that many organizations operate and do business. Mobile B2E solutions, especially field force automation, have been widely adopted throughout the planet. This paper investigates the impact of wireless field force automation on two New Zealand trade services organizations. The findings demonstrate that wireless technologies can enhance the benefits of traditional field force automation. The paper concludes with recommendations for future practice and research.

Citation:

Douglas Innes, Stuart J. Barnes, Eusebio Scornavacca, "The Impact of Wireless Field Force Automation on New Zealand Trade Services Organizations," icmb, pp.49-55, International Conference on Mobile Business (ICMB'05), 2005

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