2008 Third International Conference on Internet and Web Applications and Services Design and Architecture of a Portable User Agent in SIP Collaboration Systems June 08-June 13 ISBN: 978-0-7695-3163-2
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/ICIW.2008.49
Enterprise Resource Planning (ERP) system has become a basic and powerful tool in large enterprises. It provides the function to integrate all kinds of resource compactly in an organization, which is crucial to enterprise operation. In addition, a popular technology, Voice over Internet Protocol (VoIP), allows users to have real-time communication through the Internet. In this paper, we propose an architectural solution to integrate the VoIP service to an existing ERP system.
Index Terms:
Collaboration, CRM, ERP, Portable, SIP, VoIP
Citation:
ChingChen Chang, Quincy Wu, "Design and Architecture of a Portable User Agent in SIP Collaboration Systems," iciw, pp.273-278, 2008 Third International Conference on Internet and Web Applications and Services, 2008 Usage of this product signifies your acceptance of the Terms of Use. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||