The use of telematics promises many potentials for improving the efficiency of carrier operations. Tracking & tracing functionalities, an improved information exchange between dispatchers and drivers, and an improved fleet management are the main fields of application. The information gathered by off-the-shelf fleet telematics systems, however, can often not be sufficiently utilised as the telematics systems cannot be readily integrated into the existing IT infrastructure. Especially small motor carriers cannot afford to replace their IT systems by such systems that already support telematics functionalities. As a result, off-the-shelf telematics systems are often of only limited use. In this paper we present a concept for integration of an off-the-shelf telematics systems into the carrier?s IT infrastructure. We show how the information flow, as well as processes can be reorganised to exploit the potentials of the use of telematics.