2009 Third International Conference on Digital Society Benchmarking e-Government - A Comparative Review of Three International Benchmarking Studies February 01-February 07 ISBN: 978-0-7695-3526-5
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/ICDS.2009.55
This paper makes a range of comparisons between e-government developments and performance worldwide. In order to make such comparisons, it is necessary to use a set of indicators. This paper examines the evolution of indicators used by three widely referenced international e-government studies, from the early days of e-government benchmarking until today. Some critical remarks related to the current state-of-the-art are given. The authors conclude that all three studies have their strengths and weaknesses, and propose automatic assessment of e-government services as a potential solution to some of the problems experienced by current benchmarking studies.
Index Terms:
e-government, benchmarking, indicators
Citation:
Lasse Berntzen, Morten Goodwin Olsen, "Benchmarking e-Government - A Comparative Review of Three International Benchmarking Studies," icds, pp.77-82, 2009 Third International Conference on Digital Society, 2009 Usage of this product signifies your acceptance of the Terms of Use. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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