Second International Conference on the Digital Society
X-Gov Planning: How to Apply Cross Media to Government Services
February 10-February 15
ISBN: 978-0-7695-3087-1
This paper presents a process to plan for application of cross media concepts to a government service. X-gov is defined as the orchestration of several media to deliver an e-government service. X-gov has the potential to increase access and enhance interactivity between citizens and government institutions. In order to keep government applications consistent, we propose in this paper a process to map media support to government services. The paper also reports on a case study of x-gov in an affordable housing program.
Index Terms:
x-gov, cross media, e-government, media planning
Citation:
Lucia V. L. Filgueiras, Danilo O. Correa, Jo?o S. Oliveira Neto, Renato P. Facis, "X-Gov Planning: How to Apply Cross Media to Government Services," icds, pp.140-145, Second International Conference on the Digital Society, 2008