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Sixth IEEE International Conference on Data Mining (ICDM'06)
Direct Marketing When There Are Voluntary Buyers
Hong Kong
December 18-December 22
ISBN: 0-7695-2701-9
Yi-Ting Lai, Simon Fraser University, Canada
Ke Wang, Simon Fraser University, Canada
Daymond Ling, Canadian Imperial Bank of Commerce
Hua Shi, Canadian Imperial Bank of Commerce
Jason Zhang, Canadian Imperial Bank of Commerce
In traditional direct marketing, the implicit assumption is that customers will only purchase the product if they are contacted. In real business environments, however, there are "voluntary buyers," who will still make the purchase in the absence of a contact. While no direct promotion is needed for voluntary buyers, the traditional response-driven paradigm tends to target such customers. This paper presents "influential marketing," targeting only those whose purchase decisions can be positively influenced, i.e. buyers who are non-voluntary. Our novel, practical solution to this problem gives promising results.
Citation:
Yi-Ting Lai, Ke Wang, Daymond Ling, Hua Shi, Jason Zhang, "Direct Marketing When There Are Voluntary Buyers," icdm, pp.922-927, Sixth IEEE International Conference on Data Mining (ICDM'06), 2006
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