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2005 IEEE/WIC/ACM International Conference on Intelligent Agent Technology (IAT'05)
Flexible Exception Handling in a Multi-Agent Enactment Model for Knowledge-Intensive Processes
Compi?gne University of Technology, France
September 19-September 22
ISBN: 0-7695-2416-8
ASCII Text
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Holger Brocks, Henning Meyer, Thomas Kamps, "Flexible Exception Handling in a Multi-Agent Enactment Model for Knowledge-Intensive Processes," Intelligent Agent Technology, IEEE / WIC / ACM International Conference on, pp. 479-482, 2005 IEEE/WIC/ACM International Conference on Intelligent Agent Technology (IAT'05), 2005.
 
 
BibTex
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@article{ 10.1109/IAT.2005.76,
author = {Holger Brocks and Henning Meyer and Thomas Kamps},
title = {Flexible Exception Handling in a Multi-Agent Enactment Model for Knowledge-Intensive Processes},
journal ={Intelligent Agent Technology, IEEE / WIC / ACM International Conference on},
volume = {0},
year = {2005},
isbn = {0-7695-2416-8},
pages = {479-482},
doi = {http://doi.ieeecomputersociety.org/10.1109/IAT.2005.76},
publisher = {IEEE Computer Society},
address = {Los Alamitos, CA, USA},
}
 
 
RefWorks Procite/RefMan/Endnote
x 
 
TY - CONF
JO - Intelligent Agent Technology, IEEE / WIC / ACM International Conference on
TI - Flexible Exception Handling in a Multi-Agent Enactment Model for Knowledge-Intensive Processes
SN - 0-7695-2416-8
SP479
EP482
A1 - Holger Brocks,
A1 - Henning Meyer,
A1 - Thomas Kamps,
PY - 2005
KW - null
VL - 0
JA - Intelligent Agent Technology, IEEE / WIC / ACM International Conference on
ER -
 
Holger Brocks, Fraunhofer Integrated Publication and Information Systems Institute, Darmstadt, Germany
Henning Meyer, Fraunhofer Integrated Publication and Information Systems Institute, Darmstadt, Germany
Thomas Kamps, Fraunhofer Integrated Publication and Information Systems Institute, Darmstadt, Germany

Exceptions in knowledge-intensive processes are often the result of resource failures. Following a knowledgebased approach we demonstrate how semantic information about the resources involved and a set of generic Event-Condition-Action rules are used to handle resourcerelated exceptions within a multi-agent enactment environment. The scenario of an IT-Helpdesk is used to illustrate the application of the concepts described within a practical environment.

Citation:
Holger Brocks, Henning Meyer, Thomas Kamps, "Flexible Exception Handling in a Multi-Agent Enactment Model for Knowledge-Intensive Processes," iat, pp.479-482, 2005 IEEE/WIC/ACM International Conference on Intelligent Agent Technology (IAT'05), 2005
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