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40th Annual Hawaii International Conference on System Sciences (HICSS'07)
Big Island, Hawaii
January 03-January 06
ISBN: 0-7695-2755-8
Tony Briggs, Boston University School of Management, USA
Bala Iyer, Boston University School of Management, USA
Paul Carlile, Boston University School of Management, USA
Do the design requirements of a knowledge management system change over time? If so, how do these changes affect the users of the system? In this paper we explore the case of patent management systems (PAMS) to identify changes in information system design and user requirements over a 200 year period. Using a design science approach, we study 30 different implementations of PAMS across different design configurations and use scenarios. We find that while early forms of PAMS persist in updated system implementations, new design configurations co-evolved with new user requirements. We conclude by suggesting that this co-evolutionary path is not unique to PAMS and suggest that a similar co-evolution is driving the development of new World Wide Web technologies.
Citation:
Tony Briggs, Bala Iyer, Paul Carlile, "The Co-evolution of Design and User Requirements in Knowledge Management Systems: The Case of Patent Management Systems," hicss, pp.203a, 40th Annual Hawaii International Conference on System Sciences (HICSS'07), 2007
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