Service-oriented architectures and Web services are becoming an integral part of the IT landscape. An increasing number of organizations are building service-oriented architectures, all major application vendors have incorporated Web services interfaces in their products, and Web services are becoming an important mechanism for business-to-business transactions. The technology for realizing service-oriented architectures is maturing, making initial adoption easier. However, with larger deployments of Web services in organizations, new questions related to implementation strategies, governance approaches, and broader organizational impacts need to be considered. This mini-track addresses some of these issues in its two sessions. The first session focuses on the adoption, use, and impact of SOA and Web services technology, whereas the second session focuses on the aspect of software development in the context of SOA and Web services.