loading...
 This Article 
   
 Share 
   
 Bibliographic References 
   
 Add to: 
 
Digg
Furl
Spurl
Blink
Simpy
Google
Del.icio.us
Y!MyWeb
 
 Search 
   
40th Annual Hawaii International Conference on System Sciences (HICSS'07)
Big Island, Hawaii
January 03-January 06
ISBN: 0-7695-2755-8
ASCII Text
x 
 
Erik Beulen, Pieter Ribbers, "Control in Outsourcing Relationships: Governance in Action," Hawaii International Conference on System Sciences, pp. 236b, 40th Annual Hawaii International Conference on System Sciences (HICSS'07), 2007.
 
 
BibTex
x
 
@article{ 10.1109/HICSS.2007.149,
author = {Erik Beulen and Pieter Ribbers},
title = {Control in Outsourcing Relationships: Governance in Action},
journal ={Hawaii International Conference on System Sciences},
volume = {0},
year = {2007},
issn = {1530-1605},
pages = {236b},
doi = {http://doi.ieeecomputersociety.org/10.1109/HICSS.2007.149},
publisher = {IEEE Computer Society},
address = {Los Alamitos, CA, USA},
}
 
 
RefWorks Procite/RefMan/Endnote
x 
 
TY - CONF
JO - Hawaii International Conference on System Sciences
TI - Control in Outsourcing Relationships: Governance in Action
SN - 1530-1605
SP
EP
A1 - Erik Beulen,
A1 - Pieter Ribbers,
PY - 2007
KW - null
VL - 0
JA - Hawaii International Conference on System Sciences
ER -
 
Erik Beulen, Accenture/Tilburg University, Netherlands
Pieter Ribbers, Tilburg University, Netherlands
The outsourcing market has been growing for decades. Also the impact of IT services on the performance of business processes is still growing. Therefore the need for governance structure in outsourcing relationships is undisputed.

Service recipients and service providers have sometimes difficulties to control their outsourcing relationship. This research includes an overview of IT governance frameworks and items. Our research is based on two global IT outsourcing relationships. The governance strategies in these two case studies are analyzed and compared in this paper.

Citation:
Erik Beulen, Pieter Ribbers, "Control in Outsourcing Relationships: Governance in Action," hicss, pp.236b, 40th Annual Hawaii International Conference on System Sciences (HICSS'07), 2007
Usage of this product signifies your acceptance of the Terms of Use.