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Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06) Track 8
Kauai, Hawaii
January 04-January 07
ISBN: 0-7695-2507-5
Frances T. J. M. Fortuin, Wageningen University
S.W.F. (Onno) Omta, Wageningen University
The present paper addresses the important issue of the alignment of corporate R&D to business strategy, by presenting the CUSVALIN model (Customer Value Learning in INnovation). This empirical model typically assesses the gaps between the self perception of the R&D staff and that of their internal BU customers on the dimensions: strategic alignment, responsiveness, timeliness, R&D-BU communication, and perceived R&D performance. The CUSVALIN model has been tested in a longitudinal survey from 1997 to 2002 (696 R&D and BU responses) in a large technology-based industrial company (+/- 30,000 employees world-wide). It is concluded, that the CUSVALIN model can be used to monitor R&D-BU perception gaps, and that the regular feedback provided by this monitoring leads to better alignment of R&D to corporate strategy.
Citation:
Frances T. J. M. Fortuin, S.W.F. (Onno) Omta, "Aligning R&D to Business Strategy: A Longitudinal Study from 1997 to 2002," hicss, vol. 8, pp.189b, Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06) Track 8, 2006
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