Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06) Track 4 Kauai, Hawaii January 04-January 07 ISBN: 0-7695-2507-5
Senior executives in public sector organisations have been charged with delivering an e-Government agenda. A key emerging area of research is that of the evaluation of e-Government, given that economic factors have traditionally dominated any traditional ICT evaluation process. In this paper the authors report the findings from two interpretive in-depth case studies in the UK public sector, which explore e-Government organisational evaluation within a public sector setting. This paper seeks to offer insights to organisational and managerial aspects surrounding the improvement of knowledge and understanding of e-Government evaluation. The findings that are elicited from the case studies are analysed and presented in terms of a framework derived from organisational analysis to improve e-Government evaluation, with key lessons learnt being extrapolated from practice. The paper concludes that e-Government evaluation is both an under developed and under managed area, and calls for senior executives to engage more with the e-Government agenda and for organisations to review e-Government evaluation to improve evaluation practice.
Index Terms:
e-Government Evaluation; UK Public Sector, Interpretive Case Studies
Citation:
Stephen Jones, Zahir Irani, Amir Sharif, Marinos Themistocleous, "E-Government Evaluation: Reflections on Two Organisational Studies," hicss, vol. 4, pp.76a, Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06) Track 4, 2006 Usage of this product signifies your acceptance of the Terms of Use. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||