loading...
 This Article 
   
 Share 
   
 Bibliographic References 
   
 Add to: 
 
Digg
Furl
Spurl
Blink
Simpy
Google
Del.icio.us
Y!MyWeb
 
 Search 
   
Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 8
Big Island, Hawaii
January 03-January 06
ISBN: 0-7695-2268-8
ASCII Text
x 
 
Mathias Sall?, Steve Rosenthal, "Formulating and Implementing an HP IT Program Strategy using CobiT and HP ITSM," Hawaii International Conference on System Sciences, vol. 8, pp. 236c, Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 8, 2005.
 
 
BibTex
x
 
@article{ 10.1109/HICSS.2005.276,
author = {Mathias Sall? and Steve Rosenthal},
title = {Formulating and Implementing an HP IT Program Strategy using CobiT and HP ITSM},
journal ={Hawaii International Conference on System Sciences},
volume = {8},
year = {2005},
issn = {1530-1605},
pages = {236c},
doi = {http://doi.ieeecomputersociety.org/10.1109/HICSS.2005.276},
publisher = {IEEE Computer Society},
address = {Los Alamitos, CA, USA},
}
 
 
RefWorks Procite/RefMan/Endnote
x 
 
TY - CONF
JO - Hawaii International Conference on System Sciences
TI - Formulating and Implementing an HP IT Program Strategy using CobiT and HP ITSM
SN - 1530-1605
SP
EP
A1 - Mathias Sall?,
A1 - Steve Rosenthal,
PY - 2005
KW - null
VL - 8
JA - Hawaii International Conference on System Sciences
ER -
 
Mathias Sall?, HP Research Laboratories
Steve Rosenthal, Management Software Organization
In an increasingly competitive environment, the delivery of IT services needs to be articulated around standard management frameworks and best practices. This paper is based upon an analysis of a Hewlett-Packard (HP) Information Technology (IT) program and presents how the CobiT framework contributed to the enhancement of the formulation and implementation of the program strategy. The result of our study is a waterfall of balanced scorecard built on the goals and enablers specified in CobiT and a mapping to HP IT Service Management (ITSM) processes ensuring the instantiation of some of the aspects of the strategy.
Citation:
Mathias Sall?, Steve Rosenthal, "Formulating and Implementing an HP IT Program Strategy using CobiT and HP ITSM," hicss, vol. 8, pp.236c, Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 8, 2005
Usage of this product signifies your acceptance of the Terms of Use.