This paper introduces a new type of intranet — the compliance intranet — and describes its socio-technical shaping. Compliance intranets serve to enforce industry standards, to measure the performance of a company against industry or governmentally established standards, or to establish standards within the organization or within a larger domain. These intranets may be quality management systems used to achieve ISO 9000 certification; health, safety and environmental regulation support systems used to furnish data to OSHA, EPA and other agencies; or Y2K status tracking intranets. They differ in important ways from high profile intranet applications, such as knowledge management systems, most notably by enabling collaboration across organizations, industries and institutions. Largely external, interorganizational influences and informational environments shape compliance intranet applications; but internal considerations regarding available skills and support also guide intranet choices.
Index Terms:
intranets, informational environments, socio-technical networks, compliance
Citation:
R. Lamb, "Tracing Influence through Intranets of Compliance," hicss, vol. 4, pp.4004, 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 4, 2001