2008 19th International Conference on Database and Expert Systems Application The Moderating Impact of Perceived Organizational Support on the Relationship between Technostress and Role Stress September 01-September 05 ISBN: 978-0-7695-3299-8
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/DEXA.2008.67
The study examined whether employees perceived high technostress are destined to experience role stress at a higher level than those perceived low technostress. We used data collected from 450 employees to investigate the moderating effects of perceived organizational support on the relationship between technostress and role stress. The result indicates that: (1) technostress perceived by employees is positively related to role stress; (2) perceived organizational support moderates the relationship between technostress and role conflict such that the relationship will be negative when perceived organizational support is higher; (3) perceived organizational support doesn't significantly moderates the relationship between technostress and role overload. The paper contributes in two ways: First, the paper validate the negative impact of technostress in organization theoretically; Second, the significant moderating of perceived organizational support imply the negative impact of technology can be mend by the change of??“social system” in modern organization regarded as a socio-technical system.
Index Terms:
perceived organizational support, Technostress, role conflict, role overload
Citation:
Kanliang Wang, Qin Shu, "The Moderating Impact of Perceived Organizational Support on the Relationship between Technostress and Role Stress," dexa, pp.420-424, 2008 19th International Conference on Database and Expert Systems Application, 2008 Usage of this product signifies your acceptance of the Terms of Use. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||