18th International Conference on Database and Expert Systems Applications (DEXA 2007)
An Alternative Product Extraction Method for E-Commerce Applications
Regensburg, Germany
September 03-September 07
ISBN: 0-7695-2932-1
Customers generally like to see alternative products and compare their characteristics and prices before deciding on one of them. Therefore, proposing alternative products is one of the crucial issues for e-commerce applications to increase customer satisfaction. This paper proposes a fuzzy similarity-based approach to determine similar products recorded in a database and submit them intelligently to the customer in a ranked way as alternative products.