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18th International Conference on Database and Expert Systems Applications (DEXA 2007)
Incorporating Knowledge into e-Commerce Automated Negotiation
Regensburg, Germany
September 03-September 07
ISBN: 0-7695-2932-1
Zhuang Yan, University of Macau
Francis Yan, University of Macau
Simon Fong, University of Macau
Challenges in e-Commerce negotiation reside in two issues such as, automation and knowledge incorporation. In this paper, we describe how knowledge plays a role in automated negotiation. A methodology that uses Knowledge Beads (KB) as knowledge representation that would be suitable for the design of automated negotiation systems is specified. KB helps in giving a unified approach for representing the data throughout the process that includes evaluation, negotiation, and postnegotiation. We classify the types of knowledge namely Contextual e-Commerce Knowledge and Negotiation knowledge, in the negotiation process.
Index Terms:
Automated Negotiation, Agents, Knowledge
Citation:
Zhuang Yan, Francis Yan, Simon Fong, "Incorporating Knowledge into e-Commerce Automated Negotiation," dexa, pp.600-604, 18th International Conference on Database and Expert Systems Applications (DEXA 2007), 2007
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