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20th Conference on Software Engineering Education & Training (CSEET'07)
Addressing Communication Issues in Software Development: A Case Study Approach
Dublin, Ireland
July 03-July 05
ISBN: 0-7695-2893-7
Ann Brady, Michigan Technological University, USA
Marika Seigel, Michigan Technological University, USA
Thomas Vosecky, Michigan Technological University, USA
Charles Wallace, Michigan Technological University, USA
Failure in communication between software developers and other stakeholders is a common cause of requirements deficiencies, cost overruns, and delays. It is difficult to present in a classroom setting the complexities that can cause such failures. To address this need, we have developed instructional case study material in software communication. We demonstrate how our cases expose students to situations they will confront outside the classroom, and how they provide opportunities for critiquing and devising communication strategies. We also describe our use of the cases, in a software engineering course and a technical communication course. We give initial results of an ongoing evaluation of the material?s effectiveness in the software engineering curriculum.
Citation:
Ann Brady, Marika Seigel, Thomas Vosecky, Charles Wallace, "Addressing Communication Issues in Software Development: A Case Study Approach," cseet, pp.301-308, 20th Conference on Software Engineering Education & Training (CSEET'07), 2007
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