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Proceedings of the Ninth International Conference on Computer Supported Cooperative Work in Design, 2005. Vol. 1
A conflict resolution methodology based on technology and sociology - a complex-system approach
May 24-May 26
ISBN: 1-84600-002-5
null Hongwei Jia, Inst. of Comput. Technol., Chinese Acad. of Sci., Beijing, China
null Weiqing Tang, Inst. of Comput. Technol., Chinese Acad. of Sci., Beijing, China
null Tao He, Inst. of Comput. Technol., Chinese Acad. of Sci., Beijing, China
null Fei Kong, Inst. of Comput. Technol., Chinese Acad. of Sci., Beijing, China
Conflicts occur in almost the whole course of any computer supported cooperative system. A conflict resolution strategy based on complex-system theories is presented in this paper, and has been instantiated in our engineering practice. The main contributions of this paper are: (1) applying complex-system theories to the conflict resolution strategy; (2) presenting a general conflict model based on the complex-system theories. This model can overcome the precious model dependant on the global strategy which can not be obtained thoroughly in a complex CSCW system; (3) utilizing the role assignment mechanism so as to reach conflict resolutions in a computer supported cooperative system.
Index Terms:
role assignment mechanism, conflict resolution methodology, complex-system approach, computer supported cooperative system, global strategy
Citation:
null Hongwei Jia, null Weiqing Tang, null Tao He, null Fei Kong, "A conflict resolution methodology based on technology and sociology - a complex-system approach," cscwd, vol. 1, pp.16-21 Vol. 1, Proceedings of the Ninth International Conference on Computer Supported Cooperative Work in Design, 2005. Vol. 1, 2005
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