Proceedings of the Ninth International Conference on Computer Supported Cooperative Work in Design, 2005. Vol. 1 A conflict resolution methodology based on technology and sociology - a complex-system approach May 24-May 26 ISBN: 1-84600-002-5
Conflicts occur in almost the whole course of any computer supported cooperative system. A conflict resolution strategy based on complex-system theories is presented in this paper, and has been instantiated in our engineering practice. The main contributions of this paper are: (1) applying complex-system theories to the conflict resolution strategy; (2) presenting a general conflict model based on the complex-system theories. This model can overcome the precious model dependant on the global strategy which can not be obtained thoroughly in a complex CSCW system; (3) utilizing the role assignment mechanism so as to reach conflict resolutions in a computer supported cooperative system.
Index Terms:
role assignment mechanism, conflict resolution methodology, complex-system approach, computer supported cooperative system, global strategy
Citation:
null Hongwei Jia, null Weiqing Tang, null Tao He, null Fei Kong, "A conflict resolution methodology based on technology and sociology - a complex-system approach," cscwd, vol. 1, pp.16-21 Vol. 1, Proceedings of the Ninth International Conference on Computer Supported Cooperative Work in Design, 2005. Vol. 1, 2005 Usage of this product signifies your acceptance of the Terms of Use. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||