6th International Workshop on Groupware (CRIWG'00)
Organizational Memories as Electronic Discussion By-Products
Madiera, Portugal
October 18-October 20
ISBN: 0-7695-0828-6
N.A. Romero, Dept. de Ciencias de la Comput., Chile Univ., Santiago, Chile
J.A. Pino, Dept. de Ciencias de la Comput., Chile Univ., Santiago, Chile
L.A. Guerrero, Dept. de Ciencias de la Comput., Chile Univ., Santiago, Chile
An approach to develop organizational memory systems is presented. It is based on the re-use of computer-supported discussions held as meeting preparations. The discussions are rich in informal knowledge, which is basic for a good organizational memory. The presentation is illustrated with a brief introduction to OMUSISCO, a software system based on this approach. OMUSISCO uses SISCO meeting preparation discussions as its information source. A thesaurus is built to help users access knowledge. The system was tested with simple discussions, but it should scale up well in real situations.
Index Terms:
groupware; organizational memory systems; electronic discussion by-products; computer-supported discussion reuse; SISCO meeting preparation discussions; informal knowledge; OMUSISCO software system; information source; thesaurus; knowledge access; scalability
Citation:
N.A. Romero, J.A. Pino, L.A. Guerrero, "Organizational Memories as Electronic Discussion By-Products," criwg, pp.11, 6th International Workshop on Groupware (CRIWG'00), 2000