2007 31st Annual International Computer Software and Applications Conference
Managing Business Process Risk Using Rich Organizational Models
Beijing, China
July 24-July 27
ISBN: 0-7695-2870-8
Moshiur Bhuiyan, University of Wollongong (UOW), Northfields Avenue, NSW 2522, Australia
M.M.Zahidul Islam, University of Wollongong (UOW), Northfields Avenue, NSW 2522, Australia
George Koliadis, University of Wollongong (UOW), Northfields Avenue, NSW 2522, Australia
Aneesh Krishna, University of Wollongong (UOW), Northfields Avenue, NSW 2522, Australia
Aditya Ghose, University of Wollongong (UOW), Northfields Avenue, NSW 2522, Australia
Business processes represent the operational capabilities of an organization. In order to ensure process continuity, the effective management of risk becomes an area of key concern. In this paper we propose an approach for supporting risk identification with the use of higher-level organizational models. We provide some intuitive metrics for extracting measures of actor criticality, and vulnerability from organizational models. This helps direct risk management to areas of critical importance within organization models. Additionally, the information can be used to assess alternative organizational structures in domains where risk mitigation is crucial. At the process level, these measures can be used to help direct improvements to the robustness and failsafe capabilities of critical or vulnerable processes. We believe our novel approach, will provide added benefits when used with other approaches to risk management during business process management, that do not reference the greater organizational context during risk assessment.
Citation:
Moshiur Bhuiyan, M.M.Zahidul Islam, George Koliadis, Aneesh Krishna, Aditya Ghose, "Managing Business Process Risk Using Rich Organizational Models," compsac, vol. 2, pp.509-520, 2007 31st Annual International Computer Software and Applications Conference, 2007