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2009 International Conference on Complex, Intelligent and Software Intensive Systems
An RFID Framework for Multimodal Service Provision
Fukuoka, Japan
March 16-March 19
ISBN: 978-0-7695-3575-3
In recent years there has been a growing interest toward the development of pervasive and context-aware services, and RFID technology played a relevant role in the context sensing task. We propose the use of RFID technology together with a conversational agent in order to implement a multimodal information retrieval service we call SensorMesh. The information acquired from RFID tags about the nearest point of interest is processed by the conversational agent that carries a more natural interaction with the user, also exploiting a common sense ontology. The service is accessible using a multimodal browser on Personal Digital Assistants (PDAs); the browser allows the user to interact with the conversational agent by means of spoken language instead of the traditional, keyboard- (or stylus-) based input systems. The resulting system offers a more natural interaction with respect to traditional pre-recorded, audio-visual services, and it is particularly suitable for non technology-skilled users.
Citation:
Salvatore Sorce, Agnese Augello, Antonella Santangelo, Alessandro Genco, Antonio Gentile, Salvatore Gaglio, Giovanni Pilato, "An RFID Framework for Multimodal Service Provision," cisis, pp.730-735, 2009 International Conference on Complex, Intelligent and Software Intensive Systems, 2009
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