2009 International Conference on Business Intelligence and Financial Engineering A Study on the Relationship between Native and Customers' Information of the Enterprise Beijing, China July 24-July 26 ISBN: 978-0-7695-3705-4
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/BIFE.2009.200
Compared with the study based on the symmetric information between the enterprise’s native and exterior, the paper studies the asymmetric information by data mining of the enterprise’s native and exterior information, and then analyzes the relationship between them. At last, the software realization frame work is presented. The data-mining of the enterprise’s native information is very important for its decision and the CRM study should include the enterprise’s native information and should compare their native and exterior information. The example is discussed in the data-mining of customers’ information and the employees’ information.
Index Terms:
CRM, asymmetric information, mployees' information
Citation:
Yuan Yongke, Wang Wei, "A Study on the Relationship between Native and Customers' Information of the Enterprise," bife, pp.497-500, 2009 International Conference on Business Intelligence and Financial Engineering, 2009 Usage of this product signifies your acceptance of the Terms of Use. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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