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13th Asia Pacific Software Engineering Conference (APSEC'06)
An Empirical Study of Factors and their Relationships in Outsourced Software Maintenance
Bangalore, India
December 06-December 08
ISBN: 0-7695-2685-3
ASCII Text
x 
 
Pankaj Bhatt, Gautam Shroff, Williams K., Arun K. Misra, "An Empirical Study of Factors and their Relationships in Outsourced Software Maintenance," Asia-Pacific Software Engineering Conference, pp. 301-308, 13th Asia Pacific Software Engineering Conference (APSEC'06), 2006.
 
 
BibTex
x
 
@article{ 10.1109/APSEC.2006.21,
author = {Pankaj Bhatt and Gautam Shroff and Williams K. and Arun K. Misra},
title = {An Empirical Study of Factors and their Relationships in Outsourced Software Maintenance},
journal ={Asia-Pacific Software Engineering Conference},
volume = {0},
year = {2006},
issn = {1530-1362},
pages = {301-308},
doi = {http://doi.ieeecomputersociety.org/10.1109/APSEC.2006.21},
publisher = {IEEE Computer Society},
address = {Los Alamitos, CA, USA},
}
 
 
RefWorks Procite/RefMan/Endnote
x 
 
TY - CONF
JO - Asia-Pacific Software Engineering Conference
TI - An Empirical Study of Factors and their Relationships in Outsourced Software Maintenance
SN - 1530-1362
SP301
EP308
A1 - Pankaj Bhatt,
A1 - Gautam Shroff,
A1 - Williams K.,
A1 - Arun K. Misra,
PY - 2006
KW - null
VL - 0
JA - Asia-Pacific Software Engineering Conference
ER -
 
Pankaj Bhatt, Tata Consultancy Services, New Delhi
Gautam Shroff, Tata Consultancy Services, New Delhi
Williams K., Tata Consultancy Services, New Delhi
Arun K. Misra, National Institute of Technology Allahabad
IT outsourcing, which commenced as a cost reduction operation, has now become an essential parameter for measuring the operational efficiency of an organization. An increasing number of operational IT systems are moving into the maintenance phase, becoming potential candidates for outsourcing. Human and organizational factors, typical to maintenance activities, such as organization climate, customer attitude, engineers? attitude, etc., have a significant influence on software maintenance effort and make the task of effort estimation complex. In this paper we present the results of an empirical study, carried out to identify and study the influence of such factors on software maintenance effort.
Citation:
Pankaj Bhatt, Gautam Shroff, Williams K., Arun K. Misra, "An Empirical Study of Factors and their Relationships in Outsourced Software Maintenance," apsec, pp.301-308, 13th Asia Pacific Software Engineering Conference (APSEC'06), 2006
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