This tutorial discusses the general usability process and the design-evaluate-redesign cycle it follows. It also suggests how managers should implement the process in their software development organizations.
Citation:
Xavier Ferré, Natalia Juristo, Helmut Windl, Larry Constantine, "Usability Basics for Software Developers," IEEE Software, vol. 18, no. 1, pp. 22-29, Jan./Feb. 2001, doi:10.1109/52.903160