Many organizations are using or considering the Capability Maturity Model as a vehicle for software process improvement. Does the CMM provide real benefits? The authors offer metrics and data that show the results of Motorola's CMM usage.
Citation:
Michael Diaz, Joseph Sligo, "How Software Process Improvement Helped Motorola," IEEE Software, vol. 14, no. 5, pp. 75-81, Sep./Oct. 1997, doi:10.1109/52.605934