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Fifth European Conference on Software Maintenance and Reengineering
Taxonomy of Problem Management Activities
Lisbon, Portugal
March 14-March 16
ISBN: 0-7695-1028-0
ASCII Text
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Mira Kajko-Mattsson, Ulf Westblom, Stefan Forssander, Gunnar Andersson, Mats Medin, Sari Ebarasi, Tord Fahlgren, Sven-Erik Johansson, Stefan Törnquist, Margareta Holmgren, "Taxonomy of Problem Management Activities," Software Maintenance and Reengineering, European Conference on, pp. 1, Fifth European Conference on Software Maintenance and Reengineering, 2001.
 
 
BibTex
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@article{ 10.1109/.2001.914962,
author = {Mira Kajko-Mattsson and Ulf Westblom and Stefan Forssander and Gunnar Andersson and Mats Medin and Sari Ebarasi and Tord Fahlgren and Sven-Erik Johansson and Stefan Törnquist and Margareta Holmgren},
title = {Taxonomy of Problem Management Activities},
journal ={Software Maintenance and Reengineering, European Conference on},
volume = {0},
year = {2001},
issn = {1534-5351},
pages = {1},
doi = {http://doi.ieeecomputersociety.org/10.1109/.2001.914962},
publisher = {IEEE Computer Society},
address = {Los Alamitos, CA, USA},
}
 
 
RefWorks Procite/RefMan/Endnote
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TY - CONF
JO - Software Maintenance and Reengineering, European Conference on
TI - Taxonomy of Problem Management Activities
SN - 1534-5351
SP
EP
A1 - Mira Kajko-Mattsson,
A1 - Ulf Westblom,
A1 - Stefan Forssander,
A1 - Gunnar Andersson,
A1 - Mats Medin,
A1 - Sari Ebarasi,
A1 - Tord Fahlgren,
A1 - Sven-Erik Johansson,
A1 - Stefan Törnquist,
A1 - Margareta Holmgren,
PY - 2001
VL - 0
JA - Software Maintenance and Reengineering, European Conference on
ER -
 
Mira Kajko-Mattsson, Stockholm University/Royal Institute of Technology
Maintenance categories differ too much in order to be covered by one and the same generic process model. Too general process models do not give enough guidance when building process models and when measuring processes. They often invite subjectivity and imprecision. In this paper, we suggest a detailed taxonomy of the activities for one of the processes essential within corrective maintenance - Problem Management Process. Together with other taxonomies of the processes inherent within corrective maintenance, this taxonomy should constitute a platform for defining corrective maintenance process models and an interim reference model for future measurements of corrective software maintenance.
Citation:
Mira Kajko-Mattsson, Ulf Westblom, Stefan Forssander, Gunnar Andersson, Mats Medin, Sari Ebarasi, Tord Fahlgren, Sven-Erik Johansson, Stefan Törnquist, Margareta Holmgren, "Taxonomy of Problem Management Activities," csmr, pp.1, Fifth European Conference on Software Maintenance and Reengineering, 2001
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