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2003 IEEE/WIC International Conference on Web Intelligence (WI'03)
User Attributes in Web-Based Electronic Service Adoption Model (E-SAM)
Halifax, Canada
October 13-October 17
ISBN: 0-7695-1932-6
Kamaljeet Sandhu, Northern Territory University
Brian Corbitt, Deakin University
This study examines the user attributes of web-based electronic services. It aims to develop a web-based electronic service model (e-sam), test its effectiveness, and from it develop an understanding about user interaction with websites. In the process constructs are developed to measure user attributes in using web-based e-services. This paper reports a survey which captured 403 responses on user attributes towards a specific university website. This paper concludes by suggesting a conceptual framework for a web-based e-service adoption model (E-SAM).
Citation:
Kamaljeet Sandhu, Brian Corbitt, "User Attributes in Web-Based Electronic Service Adoption Model (E-SAM)," wi, pp.503, 2003 IEEE/WIC International Conference on Web Intelligence (WI'03), 2003
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