Twelfth International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises
Use of Scenario Evaluation in Preparation for Deployment of a Collaborative System for Knowledge Transfer - the Case of KiMERA
Linz, Austria
June 09-June 11
ISBN: 0-7695-1963-6
This paper presented an approach for the evaluation of a collaborative system, after the completion of system development and software testing but before its deployment. Scenario and collaborative episodes were designed and data collected from users role-playing. This was found to be a useful step in refining the user training, in setting the right level of user expectation when the system started to roll-out to real users and in providing feedback to the development team.
Citation:
L M S Lau, C A Adams, P M Dew, C M Leigh, "Use of Scenario Evaluation in Preparation for Deployment of a Collaborative System for Knowledge Transfer - the Case of KiMERA," wetice, pp.148, Twelfth International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises, 2003