Using Knowledge Management to Improve Software Process Performance in a CMM Level 3 Organization

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	Similar Articles Articles by Ricardo de Almeida Falbo Articles by Ligia S. Mota Borges Articles by Fabio Feu Rosa Valente

Quality Software, Fourth International Conference on (QSIC'04)

Braunshweig, Germany

September 08-September 10

ISBN: 0-7695-2207-6

	ASCII Text	x
	Ricardo de Almeida Falbo, Ligia S. Mota Borges, Fabio Feu Rosa Valente, "Using Knowledge Management to Improve Software Process Performance in a CMM Level 3 Organization," Quality Software, International Conference on, pp. 162-169, Quality Software, Fourth International Conference on (QSIC'04), 2004.

	BibTex	x
	@article{ 10.1109/QSIC.2004.1357957, author = {Ricardo de Almeida Falbo and Ligia S. Mota Borges and Fabio Feu Rosa Valente}, title = {Using Knowledge Management to Improve Software Process Performance in a CMM Level 3 Organization}, journal ={Quality Software, International Conference on}, volume = {0}, year = {2004}, isbn = {0-7695-2207-6}, pages = {162-169}, doi = {http://doi.ieeecomputersociety.org/10.1109/QSIC.2004.1357957}, publisher = {IEEE Computer Society}, address = {Los Alamitos, CA, USA}, }

	RefWorks Procite/RefMan/Endnote	x
	TY - CONF JO - Quality Software, International Conference on TI - Using Knowledge Management to Improve Software Process Performance in a CMM Level 3 Organization SN - 0-7695-2207-6 SP162 EP169 A1 - Ricardo de Almeida Falbo, A1 - Ligia S. Mota Borges, A1 - Fabio Feu Rosa Valente, PY - 2004 KW - null VL - 0 JA - Quality Software, International Conference on ER -

Ricardo de Almeida Falbo, Federal University of Esp?rito Santo, Vit?ria - ES, Brazil

Ligia S. Mota Borges, Federal University of Esp?rito Santo, Vit?ria - ES, Brazil

Fabio Feu Rosa Valente, Federal University of Esp?rito Santo, Vit?ria - ES, Brazil

DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/QSIC.2004.1357957

Developing quality software products in the schedule and considering planned costs has always been a challenge to software organizations. The quality of a software product depends heavily on the quality of the software process used to develop it. This fact has led organizations to invest in improving their organizational software processes. In this context, Knowledge Management can be used to support process improvement. In this paper, we present the knowledge management approach adopted in a CMM level 3 organization to support organizational process tailoring to projects and process improvement based on metric data collected from past projects.

Citation:

Ricardo de Almeida Falbo, Ligia S. Mota Borges, Fabio Feu Rosa Valente, "Using Knowledge Management to Improve Software Process Performance in a CMM Level 3 Organization," qsic, pp.162-169, Quality Software, Fourth International Conference on (QSIC'04), 2004

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