Taxonomies for Automated Question Triage in Digital Reference

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	Similar Articles Articles by Jeffrey Pomerantz Articles by R. David Lankes

Third ACM/IEEE-CS Joint Conference on Digital Libraries (JCDL'03)

Houston, Texas USA

May 27-May 31

ISBN: 0-7695-1939-3

	ASCII Text	x
	Jeffrey Pomerantz, R. David Lankes, "Taxonomies for Automated Question Triage in Digital Reference," Digital Libraries, Joint Conference on, pp. 119, Third ACM/IEEE-CS Joint Conference on Digital Libraries (JCDL'03), 2003.

	BibTex	x
	@article{ 10.1109/JCDL.2003.1204850, author = {Jeffrey Pomerantz and R. David Lankes}, title = {Taxonomies for Automated Question Triage in Digital Reference}, journal ={Digital Libraries, Joint Conference on}, volume = {0}, year = {2003}, isbn = {0-7695-1939-3}, pages = {119}, doi = {http://doi.ieeecomputersociety.org/10.1109/JCDL.2003.1204850}, publisher = {IEEE Computer Society}, address = {Los Alamitos, CA, USA}, }

	RefWorks Procite/RefMan/Endnote	x
	TY - CONF JO - Digital Libraries, Joint Conference on TI - Taxonomies for Automated Question Triage in Digital Reference SN - 0-7695-1939-3 SP EP A1 - Jeffrey Pomerantz, A1 - R. David Lankes, PY - 2003 KW - null VL - 0 JA - Digital Libraries, Joint Conference on ER -

Jeffrey Pomerantz, Syracuse University

R. David Lankes, Syracuse University

DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/JCDL.2003.1204850

This study identifies (1) several taxonomies of questions at different levels of linguistic analysis, according to which questions received by digital reference services are classified, and (2) a simple categorization of triage recipients. The utility of these taxonomies and categorizations of triage recipients is discussed as the basis for systems for automating triage and other steps in the digital reference process.

Citation:

Jeffrey Pomerantz, R. David Lankes, "Taxonomies for Automated Question Triage in Digital Reference," jcdl, pp.119, Third ACM/IEEE-CS Joint Conference on Digital Libraries (JCDL'03), 2003

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