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14th International Symposium on Software Reliability Engineering
Early Warning of Failures through Alarm Analysis - A Case Study in Telecom Voice Mail Systems
Denver, Colorado
November 17-November 21
ISBN: 0-7695-2007-3
Dorron Levy, Comverse Technology Inc., and Chillarege Inc.
Ram Chillarege, Comverse Technology Inc., and Chillarege Inc.
This paper presents three principles for alarm analysis to develop early warnings of failure. The concepts are illustrated with real data and experience drawn from Comverse Voice Mail systems installed by Telecom service providers worldwide. The case study demonstrates practicality of the approach and insight to further advance this body of research.
Citation:
Dorron Levy, Ram Chillarege, "Early Warning of Failures through Alarm Analysis - A Case Study in Telecom Voice Mail Systems," issre, pp.271, 14th International Symposium on Software Reliability Engineering, 2003
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