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Fourth IEEE International Conference on Multimodal Interfaces (ICMI'02)
Context-Sensitive Help for Multimodal Dialogue
Pittsburgh, Pennsylvania
October 14-October 16
ISBN: 0-7695-1834-6
Helen Wright Hastie, AT&T Labs - Research
Michael Johnston, AT&T Labs - Research
Patrick Ehlen, AT&T Labs - Research
Multimodal interfaces offer users unprecedented flexibility in choosing a style of interaction. However, users are frequently unaware of or forget shorter or more effective multimodal or pen-based commands. This paper describes a working help system that leverages the capabilities of a multimodal interface in order to provide targeted, unobtrusive, context-sensitive help. This Multimodal Help System guides the user to the most effective way to specify a request, providing transferable knowledge that can be used in future requests without repeatedly invoking the help system.
Citation:
Helen Wright Hastie, Michael Johnston, Patrick Ehlen, "Context-Sensitive Help for Multimodal Dialogue," icmi, pp.93, Fourth IEEE International Conference on Multimodal Interfaces (ICMI'02), 2002
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