This paper proposes a framework for assessing knowledge management system, KMS, Success Models. The framework uses three criteria: how well the model fits actual KMS success factors, the degree to which the model has a theoretical foundation, and if the model can be used for two types of approaches to building a KMS. The framework is then applied to four KMS success models found in the literature and is determined to be a useful framework for assessing KMS success models.
Citation:
Murray E. Jennex, Lorne Olfman, "Assessing Knowledge Management Success/Effectiveness Models," hicss, vol. 8, pp.80236c, Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 8, 2004