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Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 8
Big Island, Hawaii
January 05-January 08
ISBN: 0-7695-2056-1
Paul Hawking, Victoria University
Andrew Stein, Victoria University
Susan Foster, Monash University
Many companies initially implemented their ERP systems to solve Y2K and disparate systems issues. These same companies are now looking at a how to strategically leverage their investment in these systems through the implementation "second wave" functionality. This paper identifies the expected and actual benefits of "second wave" implementations. In addition it identifies barriers, which limit the benefit realisation. The findings reinforce that ERP implementations are people focussed projects which rely heavily on change management for success.
Citation:
Paul Hawking, Andrew Stein, Susan Foster, "Revisiting ERP Systems: Benefit Realisation," hicss, vol. 8, pp.80227a, Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 8, 2004
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