Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 5 Big Island, Hawaii January 05-January 08 ISBN: 0-7695-2056-1
Kurt Lewin famously proclaimed, "There is nothing so practical as good theory", signifying that a good theory lends itself to being applied in a variety of contexts. This paper uses the lens of Max Weber?s theory of bureaucracy to examine contemporary E-Government related research and literature. Two major, prevailing themes emerge from this exercise. The first theme that emerges is that IT (information technology) is a tool for ?reforming? bureaucracy. The second, somewhat contradictory, theme is that E-Government failure may be explained as a consequence of bureaucracy. Each of these themes is discussed in detail. These themes are also explored via case studies. The paper concludes that current E-Government research does not offer adequate clarity on the issue of how E-Government and bureaucracy impact each other in reciprocal ways; and calls for future research into these issues.
Citation:
Aby Jain, "Using the Lens of Max Weber's Theory of Bureaucracy to Examine E-Government Research," hicss, vol. 5, pp.50127c, Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 5, 2004 Usage of this product signifies your acceptance of the Terms of Use. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||