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Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 5
Big Island, Hawaii
January 05-January 08
ISBN: 0-7695-2056-1
Aby Jain, Temple University

Kurt Lewin famously proclaimed, "There is nothing so practical as good theory", signifying that a good theory lends itself to being applied in a variety of contexts. This paper uses the lens of Max Weber?s theory of bureaucracy to examine contemporary E-Government related research and literature. Two major, prevailing themes emerge from this exercise. The first theme that emerges is that IT (information technology) is a tool for ?reforming? bureaucracy. The second, somewhat contradictory, theme is that E-Government failure may be explained as a consequence of bureaucracy. Each of these themes is discussed in detail. These themes are also explored via case studies.

The paper concludes that current E-Government research does not offer adequate clarity on the issue of how E-Government and bureaucracy impact each other in reciprocal ways; and calls for future research into these issues.

Citation:
Aby Jain, "Using the Lens of Max Weber's Theory of Bureaucracy to Examine E-Government Research," hicss, vol. 5, pp.50127c, Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 5, 2004
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