While mobile technologies and applications are rapidly and widely utilized in electronic commerce, it is extremely important to better understand the evaluative criteria from the consumers? viewpoint in mobile-shopping site selection. This paper investigated the consumer-oriented criteria for mobile shopping site selection. A questionnaire was developed and tested to prove its reliability and validity. Initial analyses of mobile shopping characteristics important for the environment were explored. The final criteria list includes three factors: merchandise, enabling functions, and assurance.
Citation:
Jen-Her Wu, Yu-Min Wang, Wei-Chun Tai, "Mobile Shopping Site Selection: The Consumers? Viewpoint," hicss, vol. 3, pp.30079, Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 3, 2004