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Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 1
Big Island, Hawaii
January 05-January 08
ISBN: 0-7695-2056-1
Robert M. Fuller, University of South Florida
Alan R. Dennis, Indiana University
This research examines how different levels of task-technology fit can impact collaboration technology effectiveness and efficiency over time. The results of a longitudinal experiment indicate that initially, teams using poor-fitting collaboration technology had lower effectiveness and efficiency, satisfaction, and perceptions of fit than teams using fitting collaboration technology. Over time, however, poor-fit teams improved while fit teams remained consistent, thereby eliminating the initial differences in measured outcomes between poor-fit and fit teams. The results suggest that task-technology fit may be more relevant as a predictor of effectiveness and efficiency in contexts where the task and the collaboration technology are less malleable.
Citation:
Robert M. Fuller, Alan R. Dennis, "Does Fit Matter? The Impact of Fit on Collaboration Technology Effectiveness over Time," hicss, vol. 1, pp.10028a, Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 1, 2004
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