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35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 8
Big Island, Hawaii
January 07-January 10
ISBN: 0-7695-1435-9
This paper explores the challenges of adopting a MOO-based technology to support a virtual working environment spanning several geographically dispersed units of a global organization. We use community-based interpretive schemes as an analytic lens for identifying assumptions and expectations about technology use and genres of communication, and for examining how these shaped participants' distributed interaction over time. We found differences in interpretive schemes across sites, nationalities, languages, and roles, as well as over time. These interpretive differences help to explain the difficulties in appropriation of the technology and the limited development of shared genre norms. In addition, they offer some reasons for why the use of the virtual work environment was halted after two years.
Index Terms:
interpretive scheme, genre, electronic media, culture, global organization, technology, virtual collaboration
Citation:
T. Yoshioka, J.-A. Yates, W. Orlikowski, "Community-Based Interpretive Schemes: Exploring the Use of Cyber Meetings within a Global Organization," hicss, vol. 8, pp.271, 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 8, 2002
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