35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 8 Big Island, Hawaii January 07-January 10 ISBN: 0-7695-1435-9
The multi-perspective decision-making paradigm [2, 15, 9] is extended to include a dialectical process to assist in developing decision support systems in inwickedlg situations with much conflict among stakeholder groups. A dialectical methodology is proposed and applied to a wicked decision problem namely, urban infrastructure management, to illustrate the model. The dialectical analysis highlights conflict among stakeholders and helps to focus DSS design attention on areas that may be problematical during implementation.
Index Terms:
decision support systems, design, dialectics, inquiring systems, urban infrastructure
Citation:
W. Elgarah, J. Courtney, J. Haynes, "A Dialectical Methodology for Decision Support Systems Design," hicss, vol. 8, pp.256, 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 8, 2002 Usage of this product signifies your acceptance of the Terms of Use. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||