Using Cost Benefit Analysis for Enterprise Resource Planning Project Evaluation: A Case for Including Intangibles

H
HICSS
2001
34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 8
Abstract - Using Cost Benefit Analysis for Enterprise Resource Planning Project Evaluation: A Case for Including Intangibles

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34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 8

Using Cost Benefit Analysis for Enterprise Resource Planning Project Evaluation: A Case for Including Intangibles (PDF)

Maui, Hawaii

January 03-January 06

ISBN: 0-7695-0981-9

	ASCII Text	x
	K. Murphy, S. Simon, "Using Cost Benefit Analysis for Enterprise Resource Planning Project Evaluation: A Case for Including Intangibles," Hawaii International Conference on System Sciences, vol. 8, pp. 8018, 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 8, 2001.

	BibTex	x
	@article{ 10.1109/HICSS.2001.927131, author = {K. Murphy and S. Simon}, title = {Using Cost Benefit Analysis for Enterprise Resource Planning Project Evaluation: A Case for Including Intangibles}, journal ={Hawaii International Conference on System Sciences}, volume = {8}, year = {2001}, issn = {1530-1605}, pages = {8018}, doi = {http://doi.ieeecomputersociety.org/10.1109/HICSS.2001.927131}, publisher = {IEEE Computer Society}, address = {Los Alamitos, CA, USA}, }

	RefWorks Procite/RefMan/Endnote	x
	TY - CONF JO - Hawaii International Conference on System Sciences TI - Using Cost Benefit Analysis for Enterprise Resource Planning Project Evaluation: A Case for Including Intangibles SN - 1530-1605 SP EP A1 - K. Murphy, A1 - S. Simon, PY - 2001 KW - ERP KW - Project Evaluation KW - Quantitative Evaluation KW - Intangible Evaluation VL - 8 JA - Hawaii International Conference on System Sciences ER -

K. Murphy

S. Simon

DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/HICSS.2001.927131

This paper demonstrates how cost benefit analysis can be applied to large-scale ERP projects, and that these methods can incorporate intangible benefits, e.g., user satisfaction. Detailed information on the business case utilized by a large computer manufacturer in the decision to implement the SAP system R/3 is presented. Techniques that demonstrate how intangibles may be included in the standard cost benefit analyses follow. The paper concludes with a discussion on the state of valuing ERP projects and questions to be answered in the future.

Index Terms:

ERP, Project Evaluation, Quantitative Evaluation, Intangible Evaluation

Citation:

K. Murphy, S. Simon, "Using Cost Benefit Analysis for Enterprise Resource Planning Project Evaluation: A Case for Including Intangibles," hicss, vol. 8, pp.8018, 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 8, 2001

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