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30th Hawaii International Conference on System Sciences (HICSS) Volume 2: Information Systems Track-Collaboration Systems and Technology
Maui, Hawaii
January 03-January 06
ISBN: 0-8186-7743-0
Bruce A. Reinig, Hong Kong University of Science & Technology
Robert O. Briggs, University of Arizona
Sheila A. Brandt, University of Arizona
Jay F. Nunamaker, Jr., University of Arizona
Research has shown that group support systems can improve the classroom experience. However, some teachers are reluctant to adopt the technology due to student flaming. We define flaming as the launching of vitriolic personal attacks, often anonymously and often with the use of profane or obscene language. This paper posits a theoretical causal model for flaming based on deindividuation and extended cognitive learning theory. It then presents a longitudinal experiment, the results of which support our model of flaming. The paper describes three cases from the field where student flaming occurred in new electronic classroom installations, and discusses five successful strategies from these cases for eliminating flaming without losing the benefits of student anonymity. The paper concludes with implications for researchers and practitioners on how to limit flaming in the electronic classroom.
Citation:
Bruce A. Reinig, Robert O. Briggs, Sheila A. Brandt, Jay F. Nunamaker, Jr., "The Electronic Classroom on Fire: Why it happens, and how to put out the flames," hicss, vol. 2, pp.639, 30th Hawaii International Conference on System Sciences (HICSS) Volume 2: Information Systems Track-Collaboration Systems and Technology, 1997
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