The technical dimension of software risk results from uncertainty in the task and procedures, the organizational dimension results from poor communication and organizational structure, and the environmental dimension results from changing environments and problems with external relationships with software developers and/or users. Risk management procedures that address each risk dimension are surveyed, suggesting that future work should concentrate on managing the organizational dimension of risk, in particular, the culture changes that accompany the installation of new information systems, and the environmental dimension, i.e., reducing risk in relationships with both software vendors and partners in information alliances and continually adapting systems to changing environments.
Index Terms:
risk management; information systems; software reliability; business data processing; software development management; management of change; software risk; technical risk; organizational risk; environmental risk; poor communication; software developers; risk management procedures; culture changes; new information systems; software vendors; information alliances
Citation:
S.A. Sherer, "The three dimensions of software risk: technical, organizational, and environmental," hicss, pp.369, 28th Hawaii International Conference on System Sciences (HICSS'95), 1995
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