loading...
 This Article 
   
 Share 
   
 Bibliographic References 
   
 Add to: 
 
Digg
Furl
Spurl
Blink
Simpy
Google
Del.icio.us
Y!MyWeb
 
 Search 
   
2004 IEEE International Conference on e-Technology, e-Commerce and e-Service (EEE'04)
A Privacy-Friendly Loyalty System for Electronic Marketplaces
Taipei, Taiwan
March 28-March 31
ISBN: 0-7695-2073-1
Matthias Enzmann, Fraunhofer Gesellschaft (FhG), Institute for Secure Telecooperation
Markus Schneider, Fraunhofer Gesellschaft (FhG), Institute for Secure Telecooperation
Loyalty systems provide an interesting possibility for vendors in customer relationship management. This holds for both real world and online vendors. Beside potential benefits of loyalty systems, customers may fear an invasion of privacy, and thus often refuse to participate in such programs. In this paper, we present two variants of a privacy-friendly loyalty system to be used by online vendors for issuing loyalty points. The systems prevent vendors from exploiting data for the creation of customer profiles by providing unconditional unlinkability of loyalty points with regard to purchases. We propose a simple token-based approach and a counter-based approach which is much more efficient while preserving the privacy and security properties. Furthermore, the counter-based loyalty system prevents pooling of loyalty points issued to distinct customers.
Citation:
Matthias Enzmann, Markus Schneider, "A Privacy-Friendly Loyalty System for Electronic Marketplaces," eee, pp.385-393, 2004 IEEE International Conference on e-Technology, e-Commerce and e-Service (EEE'04), 2004
Usage of this product signifies your acceptance of the Terms of Use.