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2004 IEEE International Conference on e-Technology, e-Commerce and e-Service (EEE'04)
Economic Analysis of Consumer Purchase Intentions in Electronic and Traditional Retail Channels: Competitive and Strategic Implications
Taipei, Taiwan
March 28-March 31
ISBN: 0-7695-2073-1
Bo-chiuan Su, National Central University
Alok Gupta, University of Minnesota
Zhiping Walter, University of Colorado at Denver
This paper develops a multi-attribute economic model to analyze consumer behavior for traditional and electronic channels based on consumers? risk profiles — risk-neutral or risk-averse. We then conduct comparative analyses of consumer purchase decisions to derive strategies for different channels. We study the attitudinal and economic factors that lead to specific purchase decisions under different combinations of price, delivery time, and product customization. We develop theoretical propositions concerning consumer channel switching behavior, incentives to consumers, and pricing strategies for different channels. We also use simulations to gain insights for cases where analytical model becomes intractable.
Citation:
Bo-chiuan Su, Alok Gupta, Zhiping Walter, "Economic Analysis of Consumer Purchase Intentions in Electronic and Traditional Retail Channels: Competitive and Strategic Implications," eee, pp.369-372, 2004 IEEE International Conference on e-Technology, e-Commerce and e-Service (EEE'04), 2004
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